Store Policy
WARRANTY & CUSTOMER CARE
J's Diamond truly cares about you and your jewelry.
We want you, your friends, and family to enjoy our timeless pieces for many years.
We have equipped all our pieces with Full Warranty and Customer Care.
Professional Cleaning and Inspection
Complimentary for Life for all J's Diamond Products
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Ring Engraving
1 complimentary service
Ring Repair
1 complimentary service
Ring Resizing
2 complimentary service
Please be advised that resizing can only be done for handmade rings
PAYMENT METHODS
We accept any of the following payment methods:
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Cash Payment
Bank Transfer
Credit and Debit Cards
Online Payment: PAYPAL
Cheques
RESERVATION POLICY
We understand that finding the right piece for you can take time and commitment.
If you've got your eye on a special piece, don't fret!
Ensure that you have priority through our Reservation Service.
At a 50% downpayment you can reserve the item for 6 months.
Amount is deductible once you proceed with the purchase.
TIMELINE
Our rings, bands, and customized items have a production period of 45 to 60 days
SHIPPING POLICY
Items are shipped via local and international carriers.
Shipping arrangements are handled for you by the J's Diamond team.
Full shipping costs are to be covered by the client.
Make sure to stay up to date on our occasional Shipping Promotions!
REFUND POLICY
Reservation Fee
50% Downpayment
Non-Refundable
J's Diamond
Rings, Bands, and Accessories
-Made to Order:
Non-Refundable once Final Production Order has been placed
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-Firsthand Store Purchase:
Non-Refundable
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