Store Policy

WARRANTY & CUSTOMER CARE

J's Diamond truly cares about you and your jewelry.

We want you, your friends, and family to enjoy our timeless pieces for many years.
We have equipped all our pieces with Full Warranty and Customer Care.

Professional Cleaning and Inspection

Complimentary for Life for all J's Diamond Products

Ring Engraving

1 complimentary service


Ring Repair
1 complimentary service


Ring Resizing

2 complimentary service
Please be advised that resizing can only be done for handmade rings

PAYMENT METHODS

We accept any of the following payment methods:

Cash Payment

Bank Transfer

Credit and Debit Cards
Online Payment: PAYPAL

Cheques

RESERVATION POLICY

We understand that finding the right piece for you can take time and commitment.
If you've got your eye on a special piece, don't fret!
Ensure that you have priority through our Reservation Service.

At a 50% downpayment you can reserve the item for 6 months.

Amount is deductible once you proceed with the purchase.

TIMELINE

Our rings, bands, and customized items have a production period of 45 to 60 days

SHIPPING POLICY

Items are shipped via local and international carriers.
Shipping arrangements are handled for you by the J's Diamond team.
Full shipping costs are to be covered by the client.

Make sure to stay up to date on our occasional Shipping Promotions!

REFUND POLICY

Reservation Fee

50% Downpayment

Non-Refundable
 

J's Diamond

Rings, Bands, and Accessories
 

-Made to Order:

Non-Refundable once Final Production Order has been placed

-Firsthand Store Purchase:
Non-Refundable

©2018 We Prosper First Corporation